FAQ

About Product

1.How is the quality of your products?

Vivosun is one of the top global indoor gardening and hydroponic manufacturers and suppliers. We are committed to providing superior quality product and efficient customer service.

2.I don’ know how to install the product.

Don’t worry, many productA come with the installation guide. If you have any question, feel free to contact us at official@vivisoun.com for more assistant. 

About Account

1.How do I register?

First, you can click the “LOGIN”.

Second, please click the “Sign up” and fill the information.

Please remember the email address and password and use it to log in.

2.I forget the password.

If you forget the password, please go to the Login page ,and click the “Forgot your password?” and follow the step.

About Order

How do I place my order?

Firstly, when you enter the product page, you can click the “ADD TO CART”.

Secondly, click the “CHECKOUT” button.

Also you can click the “BUY NOW!” when you enter the product page.

Thirdly, enter any discount coupon codes that you may want to use to discount the price.

Finally, fill the information.

When you submit the order, we will send the confirmation to your email address.

If you have any questions, you can go to our homepage and click"CONTACT US", we will try our best to respond within 24 hours.